The time frame depends on where you’re located, how fast we receive your shears and what type of service you choose. The service process from the time we receive your shears to when we ship them back usually takes 1 or 2 business days. How fast we receive your shears and how fast they arrive depend on which type of service you choose. Total turnaround time for our general service is usually 1-2 weeks. Priority service is also available.

After you have successfully completed checkout an order confirmation will be emailed to you. Once you get this email you can go ahead and send your shears to the nearest address below for service.